ROLE DESCRIPTION


Position available in: canada usa

Do you have a good command of English?

Are you bilingual in Spanish?

Do you have a pleasant telephone manner?

Are you enthusiastic, team-oriented and have strong customer service skills?

Do you thrive on helping others?

If you answered ‘yes’ to these questions, then join our team of professionals!

Looking for flexibility in availability, training from 8:30 am to 5:00 pm, then available shift is 1:30 pm to 11:00 pm.

Hours of operation: 8:00 am – midnight, Monday-Friday; 8:00 am to 7:00 pm Saturday; and noon to 9:00 pm Sunday.

We offer competitive wages, monthly incentives, and paid training. Opportunity for growth from within!

NO EXPERIENCE NEEDED, PROFESSIONAL TRAINING PROVIDED!!

  • Must be detail-oriented, customer service driven and a team player. We are looking for people with an enthusiastic attitude.

MINIMUM QUALIFICATIONS:

  • Ability to work independently and within a team and maintain accuracy
  • Strong attention to detail with excellent written and verbal communication skills
  • Proficient computer skills
  • Experience in accounts receivables at various stages of overdue payments, call centre or customer service environments is a plus
  • Bilingual in Spanish is a plus

Looking for a dynamic, fun environment, with many opportunities for growth, working alongside brilliant and friendly people? Then apply today!

We are an accessible workplace.

Individual accommodation shall be provided for applicants with disabilities who meet required qualifications. Please advise us at any time during the recruitment process.

  • Accepted file types: doc, docx, pdf, txt, odt, wps, wpd, rtf, odx, pages.


WHAT DOES IT TAKE TO SUCCEED IN THE CONTACT CENTER WORLD?


Gatestone & Co. is a trusted partner to numerous large financial institutions, government bodies, telecommunication companies, educational institutions, and related entities. The superior performance of our agents continuously earns industry recognition, and we are committed to continuous excellence.

To determine if Gatestone is the right company for you, we ask:
• Are you adaptable to change?
• Do you thrive in challenging situations?
• Are you extroverted?
• Do you excel under pressure?
• Are you eager to learn and grow?
• Are you self-motivated to contribute to individual and team goals?

If so, we encourage you to apply today!

OUR LOCATIONS



300-180 DUNCAN MILL ROAD, TORONTO, ONTARIO M3B 1Z6

75 Port Royal East Suite 240 Montreal, Quebec H3L 3T1

100-160 BOULEVARD DE L'HOPITAL, GATINEAU, QUEBEC J8T 8J1

33 Sinclair Blvd Unit 4 Brantford, Ontario N3S 7X6

260 – 455 N 3rd Street, Phoenix, Arizona 85004

10300 Spotsylvania Ave #200 Fredericksburg, VA 22408

7171 Mercy Rd Omaha, NE 68106