Gatestone hosts South American Call Center Summit

Gatestone hosts South American Call Center Summit


On September 18, 2017, Gatestone hosted the CMS Innovation Field Trip at their Toronto-ON site with over 30 call center executives from South America, Central America and Mexico in attendance.

Our Key Note speakers included professionals from the Call Centre, Risk and Segmentation segments of the industry. Pedro Maya, Vice President at Scotiabank, Scott Coffin, President at Canaccede Financial Group, Steve Sheather, Principal at Score Statistical Consulting Inc., and the duo Barry Kryba and Katia Acciaressi from Gatestone held very informative sessions on industry and  cross border opportunities.

“Thank you Scott Coffin and Barry Kryba for arranging this wonderful session. We appreciated your hospitality and your insight and vision regarding Call Center Operations in North America and how it relates to Central and  South America. Our members were very pleased and we thank Gatestone for hosting this part of our 2017 tour”    Pablo Salamone, President of CMS – Argentina.